OPENING AN ACCOUNT IN THE USA

Please call us toll free at 1-888-392-5808 to discuss opening a company account with us if your business is located in the U.S.A.   Normally, a credit line is pretty easy to set up over the phone. We also take MasterCharge, Visa, Discover and American Express Credit Cards which is many times  faster and easier for everybody involved. 

Without a credit card, and until we have set up your new account all orders must be sent out UPS C.O.D.   However we find it much easier to service customers on open account or credit card.  Just call and ask for "Iris".

TERMS

Our normal "open account" terms are net 30.  Discounts are allowed for early payments on open accounts. No discounts are allowed on credit card purchases. 

 

SHIPPING

We prefer to ship UPS for normal orders, and by truck if the order is two hundred pounds or more. The option is yours and all color is sold F.O.B. Colorado Springs, Colorado. (This simply means that you pay the shipping.) UPS picks up at our door every work day and they offer a wide range of delivery options including next day Saturday delivery.  This type of special service can get a lot more expensive than the color itself on small orders, and we encourage our customers to plan ahead and not wait until the last minute to order. 

We have consistently shipped over 98 % of orders we receive the same day we receive them.  We have no control over the shipper however, and if you require the color in your plant by a certain date be sure to mention that when you place the order. As a rule, custom formulated colors normally ship the following day.

 

 

PLACING INTERNATIONAL ORDERS

Call our office between 9am and 5pm weekdays,

USA mountain standard time.

 

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